Book a Service Appointment

Check In

Upon arriving at Cowell Volkswagen, we will conduct a walk around check of your vehicle and explain the service to be completed today.

Alternate Transportation

We want to ensure your day goes as smoothly as possible while we are taking care of your car. As such, we can provide you with alternate transportation which may be a Service Loaner, Richmond Centre Shuttle Service, Valet Service, or (if you’re headed out of town for a few days) a shuttle to Vancouver International Airport

Vehicle Into Shop

Your vehicle will be looked after by one of our factory Volkswagen Certified Technicians ( whom on average has many thousands of hours experience on Volkswagen’s). He will do a full service diagnosis on your vehicle.

Update on Progress

We will contact you personally (via phone, email or text, which ever you prefer) to give you an update as to the status of your vehicle and any recommendations of repairs or service noted during inspection.

Washed & Vacuumed

Your car will look as excellent after your appointment, as the day you drove it off our lot.

Pick Up

Your vehicle will be returned to you, we will provide you with a full explanation of work completed and we will assist you to book your next scheduled maintenance appointment.

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